I install and service MasterGraphics' lineup of 2D wide-format printers. I'm from California, went to school in Washington State, and recently moved to Wisconsin. In the past, I've worked as a Field Service Technician doing cast iron repairs all over the world. I enjoy welding, traveling, sports, and gaming.
I have been in the service industry since 1984. I worked for 10 years for Clifford-Wald, Inc. servicing and rebuilding Diazo blueprint machines and early wide-format engineering copiers in Chicago and its suburbs. I spent 5 of those years as Service Manager. I left the company in 1995 to start a repair service with a focus on equipment used in the Reprographic industry such as Diazo, engineering copiers, film processors, cameras, and microfiche printers. In 2000, I accepted a position with Cushing Co. — a large full-service Chicago printer where I spent 18 years repairing, maintaining, and installing all forms of equipment used in the reprographics industry. I joined MasterGraphics in 2018 and perform field repair, maintenance, and installation for HP, Océ, and Canon wide-format plotters.
I am a US Navy Veteran. I have been married for over 25 years to my wife, Sally and I have two daughters, both of whom are graduates of the University of Missouri. My hobbies include online game development, metalworking, electronics, and auto repair.
My Background includes 5+ years of working as an OSC Manager for a 2D printing company. I oversaw one of their largest accounts, working with individuals to achieve custom orders while diagnosing/troubleshooting technical errors.
Some of my interests include architectural sight-seeking, nature hikes, and cooking.
I install and service all MasterGraphics' supported 3D printers, while learning to support other areas of interest for new markets. I have worked in the professional 3D print world for 8 years, and prior to that, I supported the engineering industry.
My wife and I are celebrating being empty nesters and taking advantage of our rooftop tent for weekend getaways.
I install and service MasterGraphics' lineup of 2D wide-format printers.
I grew up in Northern Michigan, my mother is a reporter for the local newspaper and true crime author, and my dad is a painting contractor and former school teacher. I moved to Chicago for more opportunities and worked in construction for the last 5 years before joining MasterGraphics.
I like to do woodworking and leatherwork. I am an active member of historical reenactment and LARPer communities. I am also an outdoorsman and animal lover.
I am committed to delivering exceptional customer service and support wherever needed. My journey in Additive Manufacturing began with the introduction of the HP MJF 4200, where I underwent the first technical trainings and gained comprehensive knowledge of the inner workings of MJF technology. While I may not have encountered every possible issue, I am well-versed in every aspect of these machines. Additionally, I have significant experience in troubleshooting Part Quality, having served as the primary operator for the 4200, 5200, and 580 models at my previous workplace.
On a personal note, I am a musician and luthier, specializing in building and repairing stringed instruments in my spare time. I've toured and played in various venues across North and South America.
As a 3D Technical Service Engineer at MasterGraphics, my responsibilities include delivering on-site technical support and maintenance services for our clients' equipment. I guarantee that all installations are completed correctly, resolve any emerging difficulties, and do frequent inspections to ensure optimal operation.
While I have only a few years of field service experience, my passion for technology has been a lifelong journey. From a young age, I was captivated by the inner workings and complexities that keep systems functioning properly. I was the kid who would disassemble things, even if I couldn't always put them back together. Over time, I learned to repair and diagnose my own laptops and desktop computers, as well as those of friends and family.
This hands-on experience inspired me to further my education in my mid-twenties, studying Networking and Security at an excellent community college in Ann Arbor, Michigan. I started my career from the ground up, repairing hardware, troubleshooting, deploying software, and taking on any task that came my way.
Today, I am thrilled to be part of the 3D industry, where I witness incredible creations born from pure imagination. My journey has been driven by curiosity and fueled by a desire to understand the unknown, making me a dedicated and adaptable professional in this ever-evolving field.
Just a small personal fact about me is that I am the youngest of 6 kids so I have a large immediate family.
MasterGraphics provides cutting-edge printing solutions from top brands such as HP, 3D Systems, Desktop Metal, UltiMaker, One Click Metal, and Sinterit. Our perspective on printing goes beyond a simple function - we believe it is a powerful tool for expressing design intent.
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